FAQ

Where do you ship to?

We ship internationally to over 100 countries around the world. Transit time varies by country.

・USA/CANADA 8-12 business days

・International shipping 12-30 business days

Can I track my order?

You will receive a confirmation email with the corresponding tracking number once your order has been shipped.

How does the auto-conversion software system work?

Japanese has two alphabetic writing systems(Hiragana & Katakana) and one logographic writing system based on Chinese characters(Kanji).

Western names are usually written in Katakana, but it is becoming more popular for tourists to print their names in Kanji on T-shirts by using ‘Ateji(当て字:kanji used as a phonetic symbol)’. For example, the word "sushi" is often written with its ateji "寿司". Though the two characters have the readings 'su' and 'shi' respectively, the character '寿' means "one's natural life span" and '司' means "to administer", neither of which has anything to do with the food. Different Kanji can be used to express the same sounds as in the example below.

We use the algorithm called (1) RNN(Recurrent Neural Network), one of the most common machine learning method in the field of Natural language processing.

This is a Japanese name converter. Please be aware that Japanese kanji is a little different to Chinese kanji. Unfortunately, we are unable to provide Chinese name conversions.